This Privacy Policy explains what personal data 345gam collects when you register and use the platform, how that data is used, who it may be shared with and what rights you have in relation to it. If you have questions after reading it, our support team is available around the clock.
These six principles shape every data decision made at 345gam, from how we collect information at registration to how long we keep it.
345gam only collects personal data that is genuinely necessary to operate your account, process transactions in PKR and deliver platform services. We do not collect data speculatively or for purposes unrelated to your account.
All personal data at 345gam is stored on secured servers with encryption applied at rest and in transit. Payment data relating to JazzCash, Easypaisa and other methods is handled through secure payment processing with no full card or wallet details stored on platform servers.
345gam does not sell your personal data to third parties for advertising or marketing purposes. Data shared with third parties is limited to what is operationally necessary – for example, payment processors or game providers who need technical account data to function.
You have the right to access the data we hold about you, request corrections, ask for deletion in certain circumstances and withdraw consent for data uses that are consent-based. These rights can be exercised by contacting support directly.
Personal data is retained only for as long as needed to fulfil the purpose it was collected for, or as required by applicable obligations. Account data is removed according to our retention schedule after an account is permanently closed.
Promotional communications from 345gam – including offers, bonus notifications and platform updates – are only sent to players who have opted in. You can update your communication preferences at any time through your account settings.
This Privacy Policy applies to all users of the 345gam platform, including visitors who browse the site without registering and registered players who hold an active account. By using 345gam you confirm that you have read and understood this policy.
This Privacy Policy covers all personal data collected and processed by 345gam in connection with the platform at 345gam.net, including the gaming section, sports betting, casino, slots, account management, deposit and withdrawal processing and customer support.
The policy applies to players based in Pakistan who interact with the platform in any capacity. It covers data collected through the website when accessed on desktop or mobile browsers. By continuing to use the platform after reading this policy, you acknowledge the data practices described here.
This policy should be read alongside the Terms and Conditions, which together form the full agreement between you and 345gam. Where there is any conflict between the two documents on data matters, this Privacy Policy takes precedence.
345gam collects personal data in three main ways: information you provide directly during registration and account use, data generated automatically by your activity on the platform, and data received from third-party providers such as payment processors.
| Data Type | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Full name, date of birth, email address, account username | Account Operations |
| Identity Verification | CNIC copy, passport, proof of address (when requested) | Verification |
| Payment Data | JazzCash/Easypaisa account reference, bank details, transaction records in PKR | Transactions |
| Gaming Activity | Game sessions, bets placed, wins, sport markets accessed, bonus usage | Account Operations Responsible Gaming |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security |
| Communications | Support chat logs, emails sent to or from support | Compliance Support |
| Marketing Preferences | Opted-in channels, preferred communication language, notification settings | Communications |
We do not collect sensitive personal data such as religious beliefs, ethnicity or political opinions. Financial data relating to payment methods is handled through our payment processing partners with only the minimum reference data retained on 345gam systems.
345gam uses personal data only for the purposes for which it was collected. The main uses are as follows:
345gam does not use personal data for automated decision-making that produces significant legal or similar effects on players without human review in the process.
345gam does not sell personal data. Sharing of data is limited to circumstances where it is operationally necessary or legally required.
Payment processors: When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast or other methods, the relevant payment provider receives the transaction data necessary to process that payment. These providers operate under their own privacy frameworks.
Game software providers: Live casino providers such as Evolution Gaming and Pragmatic Play Live receive technical session data to operate live table games. This typically includes session identifiers rather than personal details.
Identity verification services: If your account requires identity verification, a verification provider may process copies of your documentation for this purpose. These providers are bound by confidentiality and data security obligations.
Legal and compliance obligations: 345gam will disclose personal data when required to do so by applicable law or in response to legitimate requests from relevant authorities. In such cases only the minimum necessary data is provided.
Third-party links: The 345gam platform does not contain links to third-party websites in its standard navigation. If you reach a third-party site in any context, their privacy practices are separate from this policy and 345gam is not responsible for their data handling.
345gam uses cookies and similar technologies to operate the platform correctly and improve the user experience. Cookies are small files placed on your device when you visit the site.
The types of cookies used at 345gam include:
Most web browsers allow you to control cookies through browser settings. Disabling essential cookies will affect the functionality of the 345gam platform including your ability to stay logged in during a session.
345gam applies technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration or disclosure. These include encryption of data in transit using TLS, encryption of sensitive data at rest, access controls limiting who within the organisation can access personal data, and regular security reviews of platform systems.
Payment data for methods including JazzCash and Easypaisa is handled through secured payment processing connections. Full payment credentials are not stored on 345gam servers. Only the minimum reference data needed to process future transactions is retained.
You also have a role in keeping your account secure. Use a strong, unique password for your 345gam account and do not share it with anyone. If you suspect your account has been accessed without your authorisation, contact support immediately.
No internet-based system can guarantee 100% security. While 345gam applies industry-standard protections, you should also take reasonable steps to secure your own device and internet connection when using the platform.
345gam retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable obligations.
Account data for active accounts is retained for the duration of the account's active life. When an account is closed, personal data is retained for a further period as required for financial record-keeping, dispute resolution and compliance purposes, after which it is deleted or anonymised.
Transaction records in PKR, including deposits via JazzCash and Easypaisa and withdrawals, are kept for a minimum period to satisfy standard financial record requirements. Support communications are retained for a period sufficient to allow resolution of any related disputes that might arise after an interaction is closed.
Marketing preferences data is retained until you opt out, at which point it is updated immediately. Anonymised analytics data has no fixed retention period as it cannot be linked back to individual players.
You have the following rights in relation to the personal data 345gam holds about you. To exercise any of these rights, contact the support team directly via live chat or email.
Request a copy of the personal data we hold about your account. We will respond with the relevant data within a reasonable timeframe.
Request that inaccurate data in your account be corrected. For registration details this can often be done through account settings; for other data contact support.
Request deletion of your personal data in certain circumstances, such as when data is no longer needed for the purpose it was collected. Requests may be limited where retention is required.
Object to certain uses of your data, including direct marketing. Marketing communications can be switched off via account settings immediately without needing to contact support.
Request your personal data in a structured, commonly used format where this is technically feasible. Applies to data you have provided directly to 345gam.
Request that processing of your data be restricted in specific circumstances, for example while a correction request is being assessed. Contact support to initiate this.
345gam is strictly an 18+ platform. The collection and processing of personal data from individuals under the age of 18 is not permitted under these terms or under the platform's general eligibility rules.
If we identify or have reasonable grounds to believe that personal data has been submitted by a person under 18, that data will be deleted promptly and the associated account will be closed. If you are a parent or guardian and believe a minor has created an account at 345gam, please contact the support team immediately so this can be investigated and resolved.
345gam may update this Privacy Policy from time to time. Where changes are material – meaning they significantly affect how your data is used or your rights in relation to it – registered players will be notified by email to their registered address before the changes take effect.
The current version of the Privacy Policy is always available at this page with the last updated date shown clearly. Continued use of the platform after the effective date of any changes constitutes your acknowledgement of the updated policy. If you do not agree with the revised policy, you should contact support to discuss account closure before the changes take effect.
If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data has been handled, please get in touch with the 345gam support team. We take privacy queries seriously and will respond promptly.
Live chat support is accessible through your account dashboard and is the fastest way to get a response on most queries. For detailed privacy requests – particularly data access, deletion or portability requests – the email channel is more suitable and allows you to include any relevant details in writing.
You can reach the support team by email at [email protected]. Please include your registered account email address in any privacy request so we can identify your account accurately.
For questions about responsible gaming tools including deposit limits and self-exclusion, please visit the Responsible Gaming page or contact support directly. These tools are available to all registered players regardless of VIP tier or account age.
Your data is handled carefully and your account is protected. Register, deposit in PKR and access casino, slots and cricket betting from your phone or desktop.
18+ only. Please play responsibly and within your personal budget.